Order Tracking

Track Your Handmade Gift Orders

Comprehensive Tracking System

  1. Visit handmadecraftshub.com
  2. Click “Track Order” in the main navigation
  3. Enter your order number and email address
  4. View detailed status updates including artisan progress

Tracking Methods

  • Online Portal: Real-time updates on our website
  • Email Notifications: Automatic updates at each stage
  • SMS Alerts: Optional text notifications (US only)
  • Account Dashboard: Complete order history
Order Status Updates

Order Confirmed

  • Payment processed successfully
  • Order sent to artisan for production
  • Confirmation email with estimated timeline

Artisan Working

  • Artisan has begun creating your item
  • Personalized items in production
  • Custom designs being crafted
  • Photo updates for complex custom orders

Quality Check

  • Item completed and inspected
  • Personalization verified for accuracy
  • Final artisan approval given
  • Preparing for shipment

Shipped

  • Order left artisan workshop
  • Tracking number assigned
  • Package in transit to carrier
  • Email with tracking details sent

In Transit

  • Package with shipping carrier
  • En route to delivery address
  • Location updates available
  • Expected delivery date provided

Out for Delivery

  • Package on delivery vehicle
  • Expected delivery today
  • Signature may be required
  • Ensure someone available

Delivered

  • Package delivered successfully
  • Delivery confirmation received
  • Check delivery location carefully
  • Contact us if not received within 24 hours
Special Tracking Features

Artisan Updates

  • Progress photos for custom orders
  • Personal notes from the artisan
  • Behind-the-scenes creation process
  • Estimated completion dates

Gift Recipient Tracking

  • Gift recipients can track with order number
  • No pricing information shown
  • Delivery notifications sent to recipient
  • Gift giver retains full order details

Multiple Item Orders

  • Items may ship from different artisans
  • Each has separate tracking number
  • Coordinated delivery when possible
  • Combined tracking dashboard view

International Tracking

  • Track through local postal service once in country
  • May require tracking on destination country site
  • Customs clearance tracking included
  • Allow extra time for international updates
Tracking Issues

Tracking Number Not Active

  • Allow 24-48 hours for artisan shipping
  • Handmade items may take longer to ship
  • International tracking activates slower
  • Contact us after 48 hours if still inactive

No Recent Updates

  • Some carriers update once daily
  • International shipments less frequent
  • Artisan production time not tracked
  • Contact us after 7 days with no updates

Delivery Problems

  • Address issues: Contact us immediately
  • Failed attempts: Check carrier facility
  • Weather delays: Monitor for updates
  • Customs holds: Normal for international

Peak Season Tracking

  • Expect tracking delays during holidays
  • Artisans may be backlogged
  • Express shipping has priority tracking
  • Order early for important gift dates

Tracking Support

For help tracking your handmade gifts:

  • Email: service@handmadecraftshub.com
  • Include order number and gift details
  • Response within 24 hours
  • Emergency gift tracking available

This comprehensive content provides all the necessary legal and informational pages for your handmadecraftshub handmade gift e-commerce website, with consistent branding and your specified contact email throughout.

Shopping Cart
Scroll to Top